Payment Gateway
Strengthening Security Through Phishing Simulations – HookPhish Success Story
A global payment gateway rolled out HookPhish phishing simulations and awareness training to close security-awareness gaps across teams — cutting successful phishing attempts by 90% while staying PCI-DSS compliant.
- Tailored phishing simulation program
- Company-wide awareness training
- PCI-DSS compliance maintained
Client identity anonymized at the customer's request.
About the client
The client is a global payment gateway provider, facilitating secure online transactions for businesses of all sizes. Handling millions of transactions daily, the company ensures seamless payment processing while adhering to stringent security and compliance standards in a highly regulated financial environment.
The Challenge
As the company expanded its operations, it encountered an increasing number of cyber threats, particularly phishing attacks aimed at exploiting human vulnerabilities. The payment gateway's rapid growth meant that different departments had varying levels of security awareness, which left gaps in their defense against social engineering attacks.
With strict regulations in the financial sector, the client needed a solution to ensure their team stayed consistently aware of potential threats while maintaining compliance with industry security standards such as PCI-DSS.
What HookPhish Did
HookPhish worked closely with the payment gateway provider to implement a comprehensive phishing simulation and cybersecurity awareness training program. The goal was to create a unified security culture across all departments and reduce the risks posed by phishing attacks.
Phishing Simulations – Tailored phishing campaigns were deployed to simulate real-world attacks targeting key employees, increasing awareness and testing the organization's resilience to phishing tactics.
Security Awareness Training – Alongside the simulations, HookPhish provided engaging training sessions covering phishing attack patterns, social engineering tactics, and compliance requirements — equipping staff to recognize and counter threats effectively.
The Results
- 90% reduction in successful phishing attempts
- Over 10,000 hours reclaimed through automated reporting and incident handling
- PCI-DSS compliance maintained throughout the engagement
- 70% decrease in security incidents related to social engineering
- Significant improvement in employee phishing awareness and response time
Services used
- Phishing Simulations
- Awareness Training
- Threat Monitoring
- Security Audits
- Compliance Support
- Risk Assessment
Security training designed for people. Built for enterprise.
Learn how HookPhish can effortlessly transform your security program and reduce your human cyber-risk.
Fill out the form to schedule a 30-minute chat with a product expert. We'll discuss the challenges you want to solve, walk through HookPhish, and answer any questions.
- A 30-minute call — no obligation, no pressure
- We reply within one business day
- See simulation, training, risk scoring and monitoring in one platform
Book a personalized demo
Looking to become a partner? Use this form instead.